Our 60-Day Results Guarantee
Last updated: July 3, 2026
If your team follows the trainwell path and doesn't increase production — we refund you. No risk. No excuses.
Here's how it works
- If your team follows the trainwell system and doesn't increase average household commission by at least 30% within 60 days of your Start Date, we give you a full refund.
- This isn't a marketing gimmick — we're confident in what we've built because we built it in the field.
To qualify for the guarantee, your team must
- Complete all 12 Core Path modules.
- Complete 2 masterclasses.
- Submit a production baseline during onboarding.
- Attend 4 live coaching calls.
- Log 5 customer conversations using the Golden Script.
- Agent attends the onboarding call within the first 14 days.
How we track it
We track it all for you inside the platform. You'll never guess whether your team is on track to qualify — the owner dashboard shows progress on every requirement in one grid.
Why we back it with a guarantee
- We didn't want to build another course. We built a system.
- We track usage, coach your team live, and give them real scripts, tools, and support.
- If your team follows the process, we guarantee results. If they don't produce, you don't pay. Simple.
How to request a refund
Email support@trainwell.co within the 60-day window with your agency name and a note that you'd like to request the Results Guarantee refund. Our team will confirm eligibility (from the tracked requirements above) and process approved refunds to your original payment method within 5–10 business days.
Fine print
The Refund Guarantee applies to eligible new-customer purchases as set out in your signed order form. It does not apply to renewal terms or to any pro-rated portion of a term already delivered outside the 60-day window. If you're unsure whether you qualify, email support@trainwell.co — we'll walk through it with you.